Frequently Asked Questions
Have any questions on how the process works? Feel free to check out some Frequently Asked Questions below and let us know if you can't find your answer!
Can I Order Vehicles Other than the Models on This Page? As we update our model inventory from one year to the next, there are times when orders are accepted and times when they are closed. If you can't locate the model you're interested in, let us know! We'll help you find a solution that works.
How Do I Order a Vehicle? All you need to do to submit your request is click the Start Your Custom Order button and include your vehicle preferences in the comments section of the form. A team member from Riverhead Bay Subaru will contact you to verify your preferred model, explore upcoming inventory, and arrange to submit your order to Subaru.
How Long Does It Take to Have My Vehicle Delivered? The delivery time depends on model and trim configuration. However, the Subaru manufacturer will strive to expedite your order and have it ready in as little as five to eight weeks.
Does It Cost Extra to Order My Vehicle? It will not cost you an extra to order online! We'll negotiate the price with you at the time of the purchase, but you won't have to pay hidden fees or extra charges to order your new Subaru.
Does My Subaru Order Qualify for Price Incentives and Specials? Your order does qualify! You are eligible for qualifying incentives when you place your custom order or when your vehicle is delivered, whichever works best for you!
Can I Finance My Purchase or Lease My Custom Ordered Vehicle? You can finance your ordered vehicle whichever way is easiest for you! The Riverhead Bay Subaru team is happy to help explain your financing options and help you arrange a payment plan that fits your budget.
How Will I Know When My Vehicle is Delivered? Once your vehicle arrives at our dealership, a team member from Riverhead Bay Subaru will contact you to confirm its arrival. We'll take this time to collect any additional information needed to complete your sale and schedule a delivery time and location that works best for you!
